Same-day shipping guarantee:
All the orders placed by 1:00pm Mountain Time will ship out the same business day. However in the rare case, if you place a bulk order, we may unable to ship them out the same business day, you will get notified.
Most USA orders will be shipped out from our Chicago office. In some rare cases, we may ship orders from the Calgary office. In case we ship from the Calgary office, there will be a one business day delay for the tracking to show USPS is in possession of an order due to it requires an extra day for the courier to bring the item across the US border.
Most Canadian orders will be shipped out from our Calgary office, however, in some rare cases, we may ship orders from the Chicago office.
We usually ship USPS First Class Package for the USA orders and we usually ship via Canada Post Expedited Parcel for the Canadian orders.
Express shipping is not refundable once your order is shipped. Should you need to return the product, we do not refund on express shipping!
USA orders will usually ship via USPS Priority Mail Express or DHL.
Canadian orders will usually ship via Purolator or UPS.
We cannot guarantee weekend and holiday delivery.
Due to the pandemic, all couriers are under heavier than normal load, we have seen many orders get delayed by the couriers. If your package gets delayed by the courier, we do not issue a refund on the express shipping.
Lost or damaged items
For the products you purchased from us or the equipment you rent from us, if the items get damaged or lost, we will send a free replacement (in the case the items get damaged, we may ask for a picture as proof so that we can file a claim with the courier). If you need to send your original key fobs to us to copy, we hold no liability for the loss or damage to your key fobs. If that's a concern to you, please rent equipment from us.
USA return shipping address:
Mr. Key Fob 234516
2045 Niagara Falls Blvd Ste 4
Niagara Falls NY 14304-1675
Canada return shipping address:
Mr. Key Fob 234516
4339b Manhattan Rd SE
Calgary AB T2G 4B1
We only ship orders to the USA and Canada at this point. If you are an oversea customer and would like to place an order, please purchase a shipping label yourself or use any package forwarder service located in the USA.