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Store Policy


OUR GURANTEE

1-Year Warranty

  • All Mr. Key Fob products sold: i.e. key fobs, Aftermarket key fobs, remotes. Cloned key fobs, cloned remotes are backed by a 1-year warranty. We will replace or repair your key fobs or remotes if they stop working.
  • We do not offer a warranty for non-Mr. Key Fob products such as Original Equipment Manufactured (OEM) remotes, OEM key fobs. For the warranty claim on these products, please contact the manufacturer.
  • No warranty will be offered for clearance products.
  • We do not offer a warranty for the cloned key fobs or remotes if your management deactivated your original key fob or remote.

30-Day Money-Back Guarantee

  • Items purchased from our website can be returned for a full refund within 30 days from the day the items are received for any reason.
  • The Express Shipping charge is not refundable once your order is shipped.
  • We will pay for the return shipping if there's an error caused by us such as defective item, damaged item, sent the wrong item.
  • The buyer is responsible for shipping the item back if the return reason is not due to our error.
  • If you need to return an item, please contact us to obtain an RMA (Return merchandise authorization). No refund will be issued if the item is returned without getting an RMA from us.
  • No return will be accepted for clearance products.

Refund policy

  • Full refund can be issued if the key fob or key card you purchased from us is not working.
  • The request must be made within 30 days receiving the order. No refund will be issue after 30 days.
  • We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically notified via email and refunded on your original payment method for the entire item or partial (if you rented a cloner). Please remember it can take some time for your bank or credit card company to process and post the refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue and ensure that you have the greatest customer experience!