Store Policy

OUR GURANTEE:

Lowest Price Guarantee

If you find a lower price from our competitor. We will beat any competitor's price by 20%.

  • The competitor must offer the same type of product and services.
  • The competitor must have the product/service in stock.
  • We do not price match any backorder items.
  • We do not price match bulk orders.

30-Day Money-Back Guarantee

  • Items purchased from our website can be returned for a full refund within 30 days from the day the items are received for any reason. The request must be made within 30 days receiving the order. (No refund will be issued after 30 days.)
  • The Express Shipping/ Priority Delivery upgrade charge is not refundable once your order is shipped.
  • Card Printing Service related charges are also non-refundable.
  • We will pay for the return shipping if there's an error caused by Mr. Key Fob such as defective item, damaged item, sent the wrong item and process a refund if requested.
  • The buyer is responsible for shipping the item back if the return reason is not due to our error.
  • If you need to return an item, please contact us to obtain an RMA (Return merchandise authorization). No refund will be issued if the item is returned without getting an RMA from us.
  • No returns will be accepted for clearance products.
  • We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically notified via email and refunded on your original payment method for the entire item or partial (if you rented a cloner). Please remember it can take some time for your bank or credit card company to process and post the refund.

1-Year Warranty

  • All Mr. Key Fob products sold: i.e. key fobs, Aftermarket key fobs, remotes. Cloned key fobs, cloned remotes are backed by a 1-year warranty. We will replace or repair your key fobs or remotes if they stop working if you send in your defective item (contact us beforehand).
  • We do not offer a warranty for non-Mr. Key Fob products such as Original Equipment Manufactured (OEM) remotes, OEM key fobs. For the warranty claim on these products, please contact the manufacturer.
  • No warranty will be offered for clearance products.
  • We do not offer a warranty for the cloned key fobs or remotes if your management deactivated your original key fob or remote. Physical damage occurred by customer is not covered by this warranty.

    Damages and issues

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue and ensure that you have the greatest customer experience!